In the second quarter of 2026 (April, May, June), domestic operator, Max Air paid out ticket refunds to the tune of 182,099,018.88 naira, to nine hundred and fifty six passengers.
While this is appreciated and acknowledged, we look forward to quicker resolution of passenger refund claims in line with Part 19 of the NCAA Regulations 2023.
The NCAA remains committed to protecting the rights and responsibilities of passengers, operators, and all stakeholders.